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Welcome to Mpress Supplies!

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customer service

  • Shipping & Delivery

    All UK orders are shipped via UPS or TNT on standard next day shipping with full tracking. All orders received and paid before 12 noon will ship same working day, orders received after the cut-off time will leave next working day. All deliveries must be signed for. We cannot be held responsible for late delivery by the carrier. Please Note: The shipping of orders is subject to stock availability, please check with our customer service team before ordering. Our shipping charge is a flat £8.50 for standard orders. Large volume orders, or those containing heavy items like heat presses and printers, are subject to variable pricing based on the weight and volume of the package. Please contact us for a more precise shipping quote. Example pricing for large volume orders: • Mugs: A charge £8.50 for the first case and then £3.99 per additional case • Heat Presses: A flat rate of £45.00 for UK delivery

    The above prices are for mainland UK shipping only, we do not accept overseas orders online. If you wish to purchase from us and you are located outside the UK please email us at info@mpress.com for a quote (all quotes are valid for 30 days only).

  • Privacy & Security

    Privacy Policy Mpress Supplies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. What we collect and Why In order to process orders and send out newsletters, we will request your personal details, such as name, address, email address, telephone number. We do not collect debit or credit card information. For all online purchases this information is entered through a secure payment gateway provided by our online banking partners, and we do not have access to the data. To find out more about the banking partners we use, please email us at info@mpress-supplies.com

  • Returns & Replacements

    With Mpress Supplies, returns are hassle free. Should you be unhappy with the goods you have received and need a refund or exchange then you can either send it back to us. Returns must be made within 14 days of receiving the goods, and we will issue a refund within 2 working days of the goods being returned to us, always in the same tender type as originally used.

    • Please see full terms and conditions here
  • Ordering

    By placing an order with Mpress Supplies Ltd through the Mpress Supplies site, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

  • Payment, Pricing & Promotions

    Payments We Accept Payment via Major Credit Cards – Visa, Mastercard and American Express. Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors. VAT Vat of 20% will be charged all items. Promotions & New Products Promotions and NEW products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter.

  • Viewing Orders

    You can view orders from the Quick Shopping Cart® invoice list that displays in the main Order Manager page, or by clicking an invoice type option in the Orders menu. To View Orders (Invoices) 1. Log in to your Mpress account. 2. Click Quick Shopping Cart. 3. On the Quick Shopping Cart page, click Manage next to the Quick Shopping Cart account you want to use. 4. From the Manage menu, in the Orders section, click Manage Orders. 5. On the Order Manager page, all orders (invoices) are displayed in the Invoice list.

  • Updating Account Information

    You can update your account information at any time by visiting the My Account section of the website (look for the link at top-right of any page).